Last Updated: 29-May-2023
Effective Date: 29-May-2023
This Privacy Policy describes the policies of MISTYBAA, located at 1 Middleton Terrace Morley, Leeds LS27 8DA, United Kingdom of Great Britain and Northern Ireland, regarding the collection, use, and disclosure of your information when you use our website (https://www.mistybaa.co.uk) (the “Service”). By accessing or using the Service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not consent to these terms, please refrain from accessing or using the Service.
We reserve the right to modify this Privacy Policy at any time without prior notice. The revised Privacy Policy will be effective 180 days from the date of posting on the Service. Your continued access or use of the Service after that time will constitute your acceptance of the revised Privacy Policy. Therefore, we recommend that you periodically review this page.
Information We Collect
We collect and process the following personal information about you:
- Name
- Mobile
- Address
- Payment Information
- Images
- Personalisation Message
How We Use Your Information
We use the information collected about you for the following purposes:
- Marketing and promotional activities
- Creating user accounts
- Processing payments
- Providing customer support
- Managing customer orders
- Managing user accounts
If we intend to use your information for any other purpose, we will obtain your consent and use the information only for the purpose(s) for which you have granted consent, unless otherwise required by law.
Retention of Your Information:
We retain your personal information for a period of 90 days to 2 years after the user terminates their account or for as long as necessary to fulfill the purposes for which it was collected, as detailed in this Privacy Policy. In certain cases, we may need to retain certain information for longer periods, such as for record-keeping or reporting in accordance with applicable laws or for legitimate reasons like enforcing legal rights and fraud prevention. Residual anonymous information and aggregate information that does not identify you directly or indirectly may be stored indefinitely.
Your Rights:
Depending on applicable law, you may have the right to access, rectify, or erase your personal data, receive a copy of your personal data, restrict or object to the processing of your data, request the portability of your personal information to another entity, withdraw any consent you provided to us to process your data, and lodge a complaint with a statutory authority, among other relevant rights. To exercise these rights, please contact us at sales@mistybaa.co.uk. We will respond to your request in accordance with applicable law. You may also opt-out of direct marketing communications or the profiling we carry out for marketing purposes by contacting us at sales@mistybaa.co.uk. Please note that failure to provide the necessary personal information or withdrawing consent may impact your ability to access or use the services for which your information was sought.
Cookies and Tracking Technologies
If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These cookies are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, a temporary cookie will be set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
To learn more about how we use cookies and your choices in relation to these tracking technologies, please refer to our Cookie Policy.
Security
We prioritise the security of your information and employ reasonable measures to prevent loss, misuse, or unauthorised alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security. Consequently, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.
Grievance/Data Protection Officer
If you have any concerns or questions regarding the processing of your information, please email our Grievance Officer at sales@mistybaa.co.uk. We will address your concerns in accordance with applicable law.
Thank you for visiting our website and for your interest in our privacy practices. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website. We are committed to ensuring the privacy and security of your information.
Who we are
Our website address is: https://www.mistybaa.co.uk.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, please avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.
Embedded content from other websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with:
We only share your data with the following third-party service providers:
Stripe: We share necessary information with Stripe to process and fulfill your payment transactions securely. [Stripe Privacy Policy: https://stripe.com/gb/privacy]
Mailchimp: We share your email address with Mailchimp to send newsletters and updates if you have subscribed to our mailing list. [Mailchimp Privacy Policy: https://mailchimp.com/legal/]
Please note that we do not sell or disclose your personal information to any other third parties without your explicit consent, except when required by law or as necessary to protect our legal rights.
How long we retain your data:
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Stripe: We share necessary information with Stripe to process and fulfill your payment transactions securely. Please refer to Stripe’s Privacy Policy for more information: [https://stripe.com/gb/privacy] Mailchimp: We share your email address with Mailchimp to send newsletters and updates if you have subscribed to our mailing list. Please refer to Mailchimp’s Privacy Policy for more information: [https://mailchimp.com/legal/]
We value your trust in us and want to assure you that we take the privacy and security of your information seriously. If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please feel free to contact us at sales@mistybaa.co.uk. We will do our best to address your concerns and provide any necessary assistance.
Thank you for your continued support and trust in our services.