At MISTYBAA, we strive to provide a reliable and seamless delivery experience for every order. To ensure the safe and timely delivery of your personalised items, we have partnered with Royal Mail, a trusted delivery service known for its exceptional track record.
Delivery Process:
- Order Processing: Once your personalised items are made and packed, we initiate the delivery process.
- Royal Mail Delivery Service: We entrust Royal Mail with the responsibility of delivering your parcel to the designated address provided during checkout.
Turnaround Times:
Please refer to our specific turnaround times for personalised items, as these may vary depending on the product and customisation requirements. We aim to complete and dispatch your order within the specified timeframe, ensuring a smooth handover to Royal Mail for efficient delivery.
Delivery Guarantees:
We understand the value and significance of every personalised item we create. We have chosen Royal Mail as our delivery partner to guarantee secure and accurate deliveries, minimising the risk of parcels going missing or being delivered to the wrong destination. Rest assured that your order will be handled with utmost care and delivered directly to you.
Additional Notes:
- It is essential to provide accurate delivery information during checkout to ensure successful delivery. Please double-check your shipping details before placing an order.
- In case of any concerns or questions about your delivery, our customer support team is here to assist you. Feel free to reach out to us using the contact information provided.
We appreciate your trust in our products and services. Our delivery policy aims to provide transparency and assurance, ensuring your personalised items reach you in a timely and secure manner. Thank you for choosing MISTYBAA for your personalised gifting needs.